Frequently Asked Questions
Find the answers to the most commonly asked questions about our services, booking procedures, payment options, apartment amenities, on-site restaurant, and gym facilities.
Categories
Apartments
1 Are special dietary requests accommodated?
Yes, we can accommodate special dietary requests. Please inform us in advance to ensure we can meet your needs.
2 Are pets allowed in the apartments?
No, pets are not allowed in our apartments.
3 Is housekeeping service provided?
Yes, housekeeping services are provided to ensure your apartment remains clean and comfortable during your stay.
4 What amenities are included in the apartments?
Our apartments include amenities such as air conditioning, free Wi-Fi, DSTV, 24-hour security, and more. Specific amenities may vary based on the apartment type.
5 What types of apartments are available?
We offer a range of apartments to suit different needs, including Standard Apartments (Single Room), Studio Apartments, Deluxe Apartments (1 Bedroom Flat), Classic Apartments (2 Bedroom Flat), and Executive Apartments (3 Bedroom Flat).
6 Are the apartments furnished?
Yes, all our apartments are fully furnished with high-quality furniture and modern electronics.
Booking
1 Can I modify my booking after it has been confirmed?
Yes, you can modify your booking by contacting our customer service at +2347038828418 or via WhatsApp. Please note that modifications are subject to availability and may incur additional charges.
2 What is the cancellation policy?
Our cancellation policy varies depending on the type of booking. Please refer to our booking terms and conditions on our website or contact our customer service for detailed information.
3 Can I make a booking through email?
Yes, you can send your booking inquiries to booking@dominioncourt.com.ng. However, we recommend booking through our website or via phone for a quicker response.
4 Do I need to pay for my booking in advance?
Yes, all bookings must be paid for in advance to confirm your reservation.
5 How can I book an apartment at Dominion Court Apartments?
You can book an apartment online at dominioncourt.com.ng or by calling us at +2347038828418. We also accept bookings via WhatsApp at the same number.
Gym
1 What kind of equipment is available in the gym?
Our gym is equipped with a variety of machines and free weights to support different workout routines.
2 Are personal trainers available?
Personal trainers may or may not be available, but our staff can provide basic guidance on using the equipment.
3 Is there a fee to use the gym?
Yes, the gym has a fee which has to be paid on the entrance.
4 What are the gym’s operating hours?
The gym is open from 6:00 AM to 7:00 PM daily.
5 Is there a gym available for guests?
Yes, we have a fully equipped gym available for our guests.
Payment
1 Are there any additional fees I should be aware of?
There are no hidden fees. However, additional services such as airport transportation, laundry, and dining at our restaurant may incur extra charges.
2 Can I get a refund if I cancel my booking?
Refund policies vary based on the booking type and timing of the cancellation. Please refer to our cancellation policy on our website or contact our customer service for specific details.
3 What payment methods are accepted?
We accept payments through bank transfers to our Zenith Bank account: 1219695924, Dominion Court Ltd. You can also on arrival.
4 Can I pay for my booking in installments?
No, full payment is required at the time of booking.
5 When do I need to pay for my booking?
All bookings must be paid for at the time of reservation to confirm your stay.
Restaurant
1 Do you offer room service?
Yes, room service is available during the restaurant’s operating hours.
2 Can I make a reservation at the restaurant?
Yes, you can make a reservation by calling us at +2347038828418 or via WhatsApp.
3 What are the restaurant’s operating hours?
Our restaurant operates from 8:00 AM to 10:00 PM daily.
4 Is there a restaurant on-site?
Yes, we have an on-site restaurant that offers a variety of delicious meals.
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